ZESA token purchases are currently down, affecting customers nationwide.
The issue is being addressed, with technical teams working to restore service as quickly as possible. Customers have been advised to remain patient while the fault is resolved. Follow Our WhatsApp Channel:
In a statement, the company said there is an interruption of the prepaid electricity vending system.
“The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) sincerely apologises to its valued customers for the current system outage affecting the prepaid vending platform.
“Affected Services:
“Please be advised that all third-party vending platforms, including mobile money platforms, banking apps, supermarket Point of Sale (POS) systems, and all online channels are currently unavailable for token purchases.
“While our technical teams work tirelessly to restore full service, customers are advised that they can purchase electricity tokens by visiting their nearest ZETDC Banking Hall.
“Further updates on the progress of the restoration will be shared regularly.
“The inconvenience caused is sincerely regretted.”
