Lisa Chiguvari
Rainbow Tourism Group (RTG) has finished the refurbishment of New Ambassador Hotel, located in the heart of Harare’s Central Business District.
The project which included the transformation of all 72 guest rooms, including the hotel’s executive and junior suites was completed with the investment of US$500,000.
Speaking during a media tour, Pride Khumbula, RTG’s Corporate Affairs & Quality Manager, highlighted that the refurbishment reflects the Group’s unwavering focus on quality, guest comfort, and sustainability.
She noted that the upgrades have been carefully planned to enhance both aesthetic appeal and operational performance, with
“Sustainability remains central to RTG’s refurbishment strategy.
“The New Ambassador Hotel has incorporated environmentally conscious features such as low-flow flushing systems that reduce water consumption by up to 30 percent per flush.
“The hotel is now fully fitted with energy-efficient LED lighting, further contributing to energy conservation across the property.
“These efforts reflect RTG’s commitment to embedding sustainable practices into every facet of its operations,”she said.
The hotel enjoys a strategic location within Harare’s CBD, within walking distance of major financial institutions, government departments, commercial centres, retail outlets, cinemas, and cultural landmarks including the National Museum and Art Gallery.
“RTG also invested US$380,000 into the refurbishment of its Victoria Falls properties in the first quarter of 2025, namely Victoria Falls Rainbow Hotel and A’Zambezi River Lodge.
“These investments form part of RTG’s mission to provide world-class hospitality experiences in both urban and tourism-driven locations.
“This makes it an ideal choice for local and international guests seeking comfort, convenience, and cultural engagement,” she said.
The New Ambassador Hotel refurbishment forms part of RTG’s wider investment in infrastructure upgrades, which have totalled US$26 million over the past five years.
In July 2024, the Group completed a US$5.2 million renovation of the Rainbow Towers Hotel and Harare International Conference Centre (HICC).
Tendai Madziwanyika, Chief Executive of Rainbow Tourism Group, emphasised the strategic importance of the refurbishment in advancing RTG’s business goals and contributing to the revitalisation of Zimbabwe’s hospitality landscape.
“As RTG, we view infrastructure investment as a strategic lever for growth, differentiation, and long-term value creation.
“The refurbishment of the New Ambassador Hotel is part of a deliberate plan to modernise our assets, uplift our city-centre offering, and contribute to urban renewal in Harare’s CBD,” he said.
He added, “We are not just upgrading hotels—we are elevating the guest journey, improving accessibility, embedding sustainability, and supporting Zimbabwe’s tourism and economic development agenda.
“Our investment signals confidence in the future of Zimbabwean hospitality and reflects our belief that exceptional service must be matched by exceptional spaces.
In July 2024, the Group completed a US$5.2 million renovation of the Rainbow Towers Hotel and Harare International Conference Centre (HICC).
The project included the creation of six new luxury diplomatic suites and a Presidential Suite developed by combining four rooms into a premium space with two en-suite bedrooms, a lounge, dining area, kitchenette, and a visitor’s bathroom.
Additionally, 48 guest rooms were modernised, and the HICC was outfitted with newconference seating equipped with integrated charging ports for 3-pin, USB, and Type-C devices.